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Scot Simpson Complete Book of Framing. An Illustrated Guide for Residential Construction enhancing the tourist industry through light

Scot Simpson Complet...

The updated easy-to-learn reference for rough carpentry and framing Co...

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Цена: 1995.15 RUR

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Geoff Varrall Making Telecoms Work. From Technical Innovation to Commercial Success enhancing the tourist industry through light

Geoff Varrall Making...

Bridging the industry divide between the technical expertise of engine...

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Цена: 1861.91 RUR

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John Bogle C. Common Sense on Mutual Funds enhancing the tourist industry through light

John Bogle C. Common...

John C. Bogle shares his extensive insights on investing in mutual fun...

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Цена: 2328.23 RUR

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Celine Dion: Through The Eyes Of The World enhancing the tourist industry through light

Celine Dion: Through...

"…Whether Frolicking With Admirers In Johannesburg Or Accepting France...

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Цена: 839 RUR

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Kristin Jarman H. The Art of Data Analysis. How to Answer Almost Any Question Using Basic Statistics enhancing the tourist industry through light

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A friendly and accessible approach to applying statistics in the real...

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Цена: 4263.42 RUR

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Celine Dion: Through The Eyes Of The World (Blu-ray) enhancing the tourist industry through light

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"…Whether Frolicking With Admirers In Johannesburg Or Accepting France...

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Цена: 1139 RUR

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James Edward Alexander Travels to the seat of war in the East, through Russia and the Crimea, in 1829. Vol. 2 enhancing the tourist industry through light

James Edward Alexand...

Полный вариант заголовка: «Travels to the seat of war in the East, thr...

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The Makropulos Case enhancing the tourist industry through light

The Makropulos Case

The Makropulos Case focuses on the issue of longevity -the pros and co...

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Цена: 929 RUR

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James Edward Alexander Travels to the seat of war in the East, through Russia and the Crimea, in 1829. Vol. 1 enhancing the tourist industry through light

James Edward Alexand...

Полный вариант заголовка: «Travels to the seat of war in the East, thr...

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Anand Joglekar M. Industrial Statistics. Practical Methods and Guidance for Improved Performance enhancing the tourist industry through light

Anand Joglekar M. In...

HELPS YOU FULLY LEVERAGE STATISTICAL METHODS TO IMPROVE INDUSTRIAL PER...

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Цена: 6458.41 RUR

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Rahman Mohammad Shafiur Handbook of Food Process Design, 2 Volume Set enhancing the tourist industry through light

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In the 21st Century, processing food is no longer a simple or straight...

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Цена: 37971.06 RUR

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Ben Reason Service Design for Business. A Practical Guide to Optimizing the Customer Experience enhancing the tourist industry through light

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A practical approach to better customer experience through service des...

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Цена: 1865.25 RUR

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Cyril Demaria Introduction to Private Equity. Venture, Growth, LBO and Turn-Around Capital enhancing the tourist industry through light

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This second edition of Introduction to Private Equity is more than an...

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Цена: 4729.73 RUR

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Анна Радклиф A journey, made in the summer of 1794 through Holland and the Western frontier of Germany enhancing the tourist industry through light

Анна Радклиф A journ...

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Heinz Bloch P. Pump Wisdom. Problem Solving for Operators and Specialists enhancing the tourist industry through light

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An accessible guide to the main reasons pumps fail—and what can be don...

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Цена: 3860.39 RUR

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Brian Solis Share This Too. More Social Media Solutions for PR Professionals enhancing the tourist industry through light

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The follow up to Share This: The Social Media Handbook for PR Professi...

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Цена: 2131.71 RUR

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Для информации:

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.