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10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Marsha Collier The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Marsha Collier The U...

Make your online customers happy—and create new ones—with this winning...

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Цена: 1639.81 RUR

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Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Dennis Snow Unleashi...

A step-by-step guide to designing and implementing an amazing customer...

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Kelly McDonald Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Kelly McDonald Craft...

Deliver a better business experience, for every kind of customer A «on...

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John R. DiJulius, III What's the Secret?. To Providing a World-Class Customer Experience 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

John R. DiJulius, II...

What's the Secret? gives you an inside look at the world-class custome...

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Цена: 1836.98 RUR

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Hug Your Customers : The Proven Way to Personalize Sales and Achieve Astounding Results 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Hug Your Customers :...

The book is a deceptively simple but winning approach to customer serv...

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Цена: 899 RUR

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Ben Reason Service Design for Business. A Practical Guide to Optimizing the Customer Experience 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Ben Reason Service D...

A practical approach to better customer experience through service des...

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Цена: 1840.27 RUR

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Bitchy Waiter 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Bitchy Waiter

At some point in their lives, millions of people have waited tables. A...

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Цена: 1019 RUR

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Frank Eliason At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Frank Eliason At You...

A guide to refocusing your business on those who matter most: customer...

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Jon Paz Salesforce Service Cloud For Dummies 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Jon Paz Salesforce S...

Learn how to provide top-grade customer service anywhere, anytime with...

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Цена: 1971.06 RUR

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Martin Hill-Wilson Delivering Effective Social Customer Service. How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Martin Hill-Wilson D...

Social Customer Service is new. Social Media is the biggest thing happ...

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Цена: 2168.89 RUR

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Chip Bell R. Take Their Breath Away. How Imaginative Service Creates Devoted Customers 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Chip Bell R. Take Th...

Praise for Take Their Breath Away «Are you bored? We're so spoiled tha...

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Ann Thomas Pay Attention!. How to Listen, Respond, and Profit from Customer Feedback 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Ann Thomas Pay Atten...

Make customer feedback work for your business. Customers are speaking...

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Art Sobczak Smart Calling. Eliminate the Fear, Failure, and Rejection from Cold Calling 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Art Sobczak Smart Ca...

Proven techniques to master the art of the cold call Cold calling is n...

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Цена: 1508.36 RUR

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Kevin Robson Service-Ability. Create a Customer Centric Culture and Achieve Competitive Advantage 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Kevin Robson Service...

Times have changed. Long gone are our days of being kings of the manuf...

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Цена: 2957.57 RUR

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Rodriguez D. The Little Coffee Shop of Kabul 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Rodriguez D. The Lit...

Rodriguez D. The Little Coffee Shop of Kabul

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Цена: 575 RUR

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Frank J. Rumbauskas, Jr. Never Cold Call Again. Achieve Sales Greatness Without Cold Calling 10 pcs wireless waiter calling system 433mhz restaurant coffee shop call transmitter button pager customer service number f3306q

Frank J. Rumbauskas,...

"Cold calling is the lowest percentage of sales call success. If you i...

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Цена: 1311.19 RUR

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Для информации:

Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of ‘service’ where the relationship between an organization and the customer is an integral part of the ‘product’ offering. The nation is suffering from a widespread lack of truly customer-satisfying service. We lack the very thing that we need to make this new paradigm work efficiently: service-ability. Organizations of all kinds are facing high customer churn, serious customer antagonism, loss of consumer confidence and plummeting customer satisfaction. Research shows that totally satisfying the customer is the only thing that will secure loyalty and offer significant competitive advantage. Yet still, on a daily basis we encounter service that frustrates us. Whilst the emergence of technology has no doubt brought efficiency to many areas of business activity, including the third sector, it has led to the standardised and indifferent service we regularly receive. We appear to have lost sight that people do business with people. Through efficient technology, our organisations may be serviceable but they are not service able. The arrival of Generation Y and the developments in social media, provide businesses with a whole new way to engage with their customers, but also provide a new way for customers to rate companies, products and services: not always in a positive manner. ‘Like’ or ‘#Fail’ have become part of our social language. Organizations that refocus on the need to treat customers in a way that satisfies them, and not the technology, will have better customer retention, lower costs of replacement and will build their brand value through better reputations. Service-Ability delves deeply into these areas to show how today’s managers need to re-think the way we structure, manage, lead and organize our companies to achieve total ‘customer-centric’ work cultures that develop lasting relationships with customers.